FAQ

Do I need a license for JetBrains Toolbox App?

No, the application is completely free of charge.

How do I install a tool to a different location?

Go to Toolbox App settings and click Tools install location.

How do I open a GitHub project in a JetBrains IDE?

The Toolbox App offers a Google Chrome extension and a Firefox add-on to help you check out GitHub projects and open them in your IDE with one click.

Why can’t I update a tool via the Toolbox App?

If you are planning to use the Toolbox App, we recommend uninstalling all previously installed JetBrains tools and re-installing them again through the Toolbox App. Your settings will not be affected.

Why do I have the same IDE version listed twice?

This is a known limitation if you had two channels before (like a previous release and an EAP) and they were both updated to the newest version. To help distinguish between them, there should be a note under the IDE’s name saying “Updating to EAP” to make you aware that it will be updated to the next EAP as soon as it’s available.

I have my IDE installed. Why do I see it in "Available Tools" as well?

Sometimes it's convenient to have several installations of the same IDE – with different versions, stable or EAP release channels, or a separate set of settings.

Is there a way to reduce the Toolbox App’s disk space usage?

The app keeps a previously installed version of each tool to enable instant rollback. You can delete them to save space: please use Keep only the latest version setting in the app’s settings. Note that you’ll lose the ability to instantly roll back to a previous version, though.

What’s the quickest way to find my favorite tool?

You can reorder the installed IDEs as needed: drag the knob on the left of the IDEs, or press Ctrl+Shift+Up/Down to move the tools around.

You can also change the Display name in each IDE’s settings in the Toolbox App.

Where can I download an older version of the Toolbox App?

You can find all the previous Toolbox App releases here.

How do I collect Toolbox App logs?

In the app, сlick the locknut icon in the upper right-hand corner and click Show log file at the bottom of the settings window.

Also, you can find the logs in your file system:

• On Windows: <SYSTEM DRIVE>\Users\<USER ACCOUNT NAME>\AppData\Local\JetBrains\Toolbox\logs
• On Linux: ~/.local/JetBrains/Toolbox/logs/
• On macOS: ~/Library/Application\Support/JetBrains/Toolbox/logs

If there are no logs, please launch the Toolbox App using the --debug flag: jetbrains-toolbox --debug.

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